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Mental Health — Prevail Health

Prevail Health

Prevail Health

I was Prevail Health’s lead UX Designer and was brought on to improve usability and enhance variant
user experiences regarding mental health tech. Here are some of my work.

UnitedHealthcare

Designed and architected the enrollment, registration, and program flow for a wellness pilot for UnitedHealthcare's 65+ population.
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Navigations

Created 4 navigational systems to support various product lines, providing a cohesive but user base specific solution. 
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iPrevail Redesign

Developed the redesign flow for first-time users for Prevail's general pop. mental health platform.
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Clinician Dashboard

Created a seamless onboarding flow for Prevail's ecosystem of Clinicians and Support Coaches, who use the dashboard daily.

Rebranding Initiative

Prevail Health's four product lines received a rebranding initiative to make each experience refreshing and engaging for its distinct users.
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Veteran Referral Flow

Created a secure referral flow to funnel at-risk users to the Veterans Health Administration for immediate counseling.
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Chat Sessions Flow

Improved Prevail Health's chat session feature for all product line offerings, honing on ease of use for both the user and the Clinician/Support Coach.

 

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Community Boards

Reimagined and restructured community boards to increase user engagement and progress.

VetsPrevail.org Redesign

Sponsored by the Department of Veteran Affairs, VetsPrevail.org provides programs to veterans. I redesigned the landing experience.
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Android Flows

Includes first-time user experience, enrollment, on-boarding, program and assessments discovery.
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Tele-health Sessions

Provided information architecture for a tele-health flow for users to connect with clinicians through video sessions - a new feature of talk therapy.
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Registration flow

Reimagined and planned iPrevail and VetsPrevail's first-time user experience be more engaging and intuitive to increased conversions.