Prevail Health
I was Prevail Health’s lead UX Designer and was brought on to improve usability and enhance variant
user experiences regarding mental health tech. Here are some of my work.
UnitedHealthcare
Designed and architected the enrollment, registration, and program flow for a wellness pilot for UnitedHealthcare's 65+ population.
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Navigations
Created 4 navigational systems to support various product lines, providing a cohesive but user base specific solution.
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iPrevail Redesign
Developed the redesign flow for first-time users for Prevail's general pop. mental health platform.
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Clinician Dashboard
Created a seamless onboarding flow for Prevail's ecosystem of Clinicians and Support Coaches, who use the dashboard daily.
Rebranding Initiative
Prevail Health's four product lines received a rebranding initiative to make each experience refreshing and engaging for its distinct users.
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Veteran Referral Flow
Created a secure referral flow to funnel at-risk users to the Veterans Health Administration for immediate counseling.
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Chat Sessions Flow
Improved Prevail Health's chat session feature for all product line offerings, honing on ease of use for both the user and the Clinician/Support Coach.
Community Boards
Reimagined and restructured community boards to increase user engagement and progress.
VetsPrevail.org Redesign
Sponsored by the Department of Veteran Affairs, VetsPrevail.org provides programs to veterans. I redesigned the landing experience.
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Android Flows
Includes first-time user experience, enrollment, on-boarding, program and assessments discovery.
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Tele-health Sessions
Provided information architecture for a tele-health flow for users to connect with clinicians through video sessions - a new feature of talk therapy.
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Registration flow
Reimagined and planned iPrevail and VetsPrevail's first-time user experience be more engaging and intuitive to increased conversions.